Last Updated:
At Ghogxireklox, we stand behind the quality of our tailoring and alteration services. This Return Policy outlines our commitment to customer satisfaction and the procedures for addressing concerns with completed work.
We guarantee that all alterations will be performed with professional craftsmanship and attention to detail. If you are not satisfied with the quality of work, please contact us within 7 days of picking up your garment.
If alterations do not meet your expectations or specifications, we will make reasonable adjustments at no additional charge, provided:
Refunds may be considered in the following circumstances:
Refund requests must be made within 14 days of service completion. Refunds will be processed using the original payment method.
The following situations are not eligible for refunds:
If you have concerns about completed work:
| Issue Type | Timeframe | Resolution |
|---|---|---|
| Quality concerns | 7 days | Free revision |
| Refund request | 14 days | Case-by-case review |
| Additional adjustments | 30 days | May incur additional charges |
Completed garments must be picked up within 60 days of completion notification. After 60 days, we reserve the right to charge a storage fee or dispose of unclaimed items.
For questions about returns, revisions, or refunds, please contact us:
Ghogxireklox
6116 Mulford Village Dr #15
Rockford, IL 61107
United States
Phone: +17794231234
Email: info@ghogxireklox.world